Frequently Ask Questions
Below are frequently asked questions, you may find the answer for yourself.
Shipping
We offer standard and express shipping options. Available methods may vary depending on your location and will be shown during checkout. Each option includes an estimated delivery time and cost so you can choose what works best for you.
Yes, we ship to many countries worldwide. International shipping rates and delivery times depend on your location and will appear automatically at checkout.
Delivery time varies by location and the shipping method you choose.
On average:
Local orders: 2 to 5 business days
International orders: 7 to 14 business days
You will receive a tracking number once your order ships.
Payment
We accept all major payment options, including:
Visa
Mastercard
PayPal
Apple Pay / Google Pay
Local payment methods depending on your country
All payments are processed securely.
Yes, your information is protected with secure SSL encryption. We never store your payment details, and all transactions are processed through trusted payment gateways to ensure your safety.
Order & Returns
Simply browse the products, add the items you want to your cart, and proceed to checkout. Enter your shipping and payment information, review your order, and confirm your purchase. You will receive a confirmation email right away.
If you need to cancel or update your order, please contact us as soon as possible. Orders can only be modified before they are shipped. Once the package is dispatched, changes are no longer possible.
No, you can place an order as a guest. However, creating an account gives you benefits like faster checkout, order tracking, and saving your wishlist.
After your order is shipped, you will receive an email with a tracking number and a link to follow the delivery progress. You can also track your order directly from your account if you created one.
If you need to return an item, please contact our support team with your order number. Returns are accepted within the eligible return period as long as the product is unused and in its original packaging. We will guide you through the return steps.
